Terms and Conditions

1 in a Billion Ltd

Last updated: 15 November 2025

1. About us and these terms

This website is operated by 1 in a Billion Ltd (“we”, “us”, “our”).

  • Company name: 1 in a Billion Ltd

  • Registered office: 10 Townsgate, Leeds, LS20 9JA

  • Company number:

  • Email: info@1inabn.com

  • Website: www.1inabn.com

These Terms of Use (“Terms”) set out how you may use our website and any related services we make available online (together, the “Site”).

By using the Site (including browsing, creating an account or placing an order), you agree to these Terms. If you do not agree, you must not use the Site.

You should also read:

  • Our Privacy Policy

  • Our Cookie Policy

  • Our Returns / Refunds Policy (if separate)

together, these documents form the basis of our relationship with you when you use the Site.

2. Who may use the Site

  • You must be at least 18 years old, or using the Site under the supervision of a parent or legal guardian.

  • If you create an account, you confirm the information you provide is accurate and kept up to date.

  • You are responsible for keeping your login details confidential and for all activity that takes place under your account.

We may suspend or disable your account, or restrict access to the Site, if we reasonably believe you have breached these Terms or any law.

3. Your use of the Site

You may use the Site only for lawful purposes. You must not:

  • Use the Site in any way that breaches applicable law or regulation

  • Attempt to gain unauthorised access to the Site, our servers or any connected systems

  • Introduce viruses, malware or other harmful material

  • Use the Site to post or transmit any defamatory, obscene, discriminatory or otherwise offensive content

  • Copy, scrape or harvest content or data from the Site for any commercial purpose without our written consent

We may update or change the Site from time to time and do not guarantee that it will always be available or uninterrupted.

4. Orders and our contract with you

4.1 Placing an order

You can place orders for our products through the Site by following the checkout process.

Please check your order carefully before submitting it. You are responsible for ensuring that all details provided (including delivery address and contact details) are correct.

4.2 Acceptance of your order

Your order is an offer to buy products from us. We will confirm we have received your order by sending you an order confirmation email.

A contract between you and us is formed only when we send you an email confirming that your order has been dispatched.

We may refuse or cancel an order, for example if:

  • The product is out of stock

  • There is an error in pricing or description

  • We cannot obtain authorisation for your payment

  • We reasonably suspect fraud or misuse

If we cannot accept your order, we will let you know and, if we have taken payment, we will refund it.

5. Products, descriptions and availability

We take care to describe and show our products as accurately as possible. However:

  • Images of products are for illustrative purposes only. Colours and details may vary slightly from what you see on your screen.

  • All products are subject to availability. We do not guarantee that any product shown on the Site will be available at all times.

If a product is unavailable after you have placed an order, we will notify you and offer a refund or alternative where possible.

6. Prices, payment and taxes

  • All prices shown on the Site are in [GBP] (unless stated otherwise) and include UK VAT where applicable.

  • Delivery charges and any other costs will be clearly shown before you place your order.

We accept payment by the methods shown at checkout. Payment is processed securely by our chosen payment provider(s). We do not store your full card details.

You must only use payment methods belonging to you or which you are authorised to use.

7. Delivery

We will deliver products to the address you provide at checkout.

  • Estimated delivery times and available options will be shown during the order process.

  • Any delivery dates or times are estimates only and are not guaranteed.

Risk in the products passes to you when they are delivered to the address you gave us. Ownership passes once we have received full payment.

If a parcel is returned to us because you did not collect it or provided an incorrect address, we may ask you to pay an additional delivery charge to resend it.

8. Returns, refunds and your rights

Your legal rights will depend on whether you are a consumer (buying for personal use) or a business customer.

8.1 Consumers – your legal rights

If you are a consumer:

  • You have legal rights in relation to goods that are faulty or not as described.

  • For most products bought online, you also have a legal right to cancel your order within 14 days of receiving the goods, under the Consumer Contracts Regulations 2013, subject to certain exceptions (for example, goods that are personalised or clearly made to your specification).

Full details of how to cancel, return items and obtain refunds (including any exceptions) are set out in our Returns / Refunds Policy and do not affect your statutory rights.

8.2 Business customers

If you are buying for a business or using a business account, you acknowledge that:

  • Statutory consumer cancellation rights may not apply

  • Our liability is more limited – see section 11 below

9. User content (for example, reviews and social content)

If you submit any content to us or the Site (for example reviews, comments, photos or social media tags that we ask permission to use) (“User Content”):

  • You remain the owner of your User Content

  • You promise that you have the right to use and share it, and that it does not infringe anyone else’s rights or break any law

You grant us a non-exclusive, worldwide, royalty-free, transferable, sub-licensable licence to use, reproduce, display, adapt and share your User Content in connection with our brand and products, including on our website, social channels, advertising and other marketing materials.

We may remove or refuse to display any User Content at our discretion, for example if we believe it is unlawful, offensive or misleading.

10. Intellectual property

All content on the Site, including text, graphics, logos, images, designs, photographs, videos and software, is owned by us or our licensors and is protected by copyright, trade mark and other intellectual property rights.

You may:

  • View and use the Site for your own personal, non-commercial use

  • Print or download a reasonable number of pages for your personal reference

You must not, without our prior written consent:

  • Copy, distribute, adapt or otherwise use any content from the Site for commercial purposes

  • Remove or alter any copyright, trade mark or other proprietary notices

“1 in a Billion”, “1 in a bn” and any related names, logos or branding are trade marks or unregistered marks of 1 in a Billion Ltd.

11. Our responsibility to you (liability)

11.1 Things we do not exclude

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any other liability which cannot be limited or excluded under UK law

11.2 If you are a consumer

If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or our failing to use reasonable care and skill. We are not responsible for any loss or damage that is not foreseeable.

We are not liable for:

  • Business losses (for example, loss of profit, loss of business, business interruption or loss of business opportunity) where you use the products or Site for business purposes.

Your statutory rights are not affected by these Terms.

11.3 If you are a business customer

If you are using the Site or buying products in the course of a business:

  • All implied terms, conditions and warranties are excluded to the fullest extent permitted by law

  • We will not be liable for any:

    • loss of profits, sales, business or revenue;

    • business interruption;

    • loss of anticipated savings;

    • loss of business opportunity, goodwill or reputation; or

    • indirect or consequential loss or damage

  • Our total liability to you in respect of all losses arising under or in connection with these Terms (whether in contract, tort, negligence or otherwise) shall not exceed the amount you paid for the products or £100, whichever is higher.

12. Third-party links

The Site may contain links to third-party websites or services that are not operated by us. These are provided for convenience only.

We have no control over, and are not responsible for, the content, security or privacy practices of those third parties. You access any third-party sites at your own risk.

13. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes in our products, practices or the law.

When we make changes, we will post the updated Terms on the Site and update the “Last updated” date at the top. We may also notify you by email or other reasonable means if the changes are significant.

Your continued use of the Site after any changes means you accept the updated Terms.

14. Governing law and jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them, are governed by the laws of England and Wales.

If you are a consumer resident in the UK, you may bring legal proceedings in your local courts, and you may have the protection of mandatory consumer laws in your country of residence.

If you are a business, you and we agree that the courts of England and Wales will have exclusive jurisdiction.

15. Contact us

If you have any questions about these Terms or the Site, you can contact us at:

Email: info@1inabn.com
Address: 10 Townsgate, Leeds, LS20 9JA